TTWCP-652-03-jon_ferrara-nimble.com-social_relationship_manager
Jon Ferrara the CEO at Nimble joins Craig to discuss social media and the importance of Relationship Management, Social Listening and Engagement, and Collaboration with Sales and Marketing. Nimble helps small businesses transform their communities into business opportunities. By opening a whole new channel for businesses to engage customers in a two-way dialogue, leveraging the power of traditional CRM and social media with its web-based social CRM platform.