Krijn Van Der Raadt VP of IT and software development at GreatCall joins Craig to discuss GreatCall Link. The smartphone app seamlessly connects GreatCall’s health and safety products with family caregivers, extending their ability to provide needed support. The app provides alerts to the caregiver when the 5Star subscriber hits the button for help. It also provides a record of all calls and the status of each interaction with one of GreatCall’s NAED Certified Response agents. Information includes date, time and location on a map so the caregiver has a clear understanding of what is happening in real time. In addition GreatCall Link provides caregivers with on‑demand information, to ensure that daily routines are normal and appointments are kept.