TTWCP-413-06-ahmed_datoo-zenprise
Ahmed Datoo from Zenprise discusses with Craig mobile computing, especially BlackBerry, depends on the proper operation of many interconnected and complex systems, from RIM, enterprise servers, carrier networks, the handheld devices, various versions of software, MSFT hot fixes, etc. Zenprise offers an automated service-management solution that proactively troubleshoots and prescribes fixes for the enterprise BlackBerry environments.